If your Realme 13 Pro has become sluggish, keeps crashing apps, is stuck in a boot loop, or you are about to sell or trade it in, a Realme 13 Pro hard reset wipes the phone back to its factory state. This guide covers two reliable methods: a software factory reset from within Realme UI (Settings), and a hardware reset through Recovery Mode for when the phone will not boot normally. Both erase all your personal data, so read the “Before you start” section first.
When you need a hard reset
A full reset is worth doing when softer fixes have already failed. Common situations include:
- The Realme 13 Pro freezes, restarts on its own, or runs extremely slowly even after clearing apps.
- Apps crash repeatedly or the system shows persistent errors.
- You forgot your screen lock and need to wipe the device (Recovery method).
- You are selling, gifting, or returning the phone and want every trace of your data gone.
- The phone is stuck on the Realme logo and never finishes booting.
If you are not sure a reset is necessary, the general guide on how to hard reset any Android mobile explains the trade-offs and lighter alternatives first.
Before you start
A factory reset is permanent. Take a few minutes to prepare so you do not lose anything important:
- Charge the battery to at least 50 percent. A reset that loses power partway through can corrupt the software.
- Back up your data. Photos, contacts, messages, and app data are all erased. Sync to your Google account and Realme Cloud, and copy files to a computer. Our walkthrough on how to back up and restore Android devices covers the safest options.
- Know your Google account. After a reset the device asks for the last Google account that was signed in. Confirm you remember that email and password (more on this in the FRP note below).
Method 1 – factory reset from Settings
This is the cleanest way to perform a Realme 13 Pro hard reset when the phone still turns on and you can unlock it. The Realme 13 Pro runs Realme UI on top of Android, so the path is:
- Open Settings.
- Scroll down and tap System settings (on some builds it is shown as Additional settings).
- Tap Back up and reset.
- Tap Reset phone (sometimes labelled Erase all data).
- Choose Erase all data to wipe everything, including apps and internal storage.
- Enter your PIN, pattern, or password if prompted, then confirm.
The phone reboots, erases its data, and starts the first-time setup wizard. This can take several minutes; do not interrupt it.
Method 2 – hard reset from Recovery
Use this method when the Realme 13 Pro is frozen, stuck on the logo, or you cannot get past the lock screen. It uses the hardware buttons to reach the recovery menu.
- Power the phone off completely. If it is unresponsive, hold the Power button for around 10 seconds to force it off.
- Press and hold the Power button and the Volume Down button together until the screen lights up, then release.
- When the recovery screen appears, select your language if asked.
- Choose Wipe data (you may be asked to enter your lock screen password or verify your identity for security).
- Confirm Format data / Wipe data to erase everything.
- When it finishes, select Reboot to restart the freshly wiped phone.
Use the volume keys to move between options and the power key to select if the screen is not responding to touch. For a deeper look at what each recovery option does, see our guide on how to use recovery mode to fix your Android phone.
A note on the Google FRP lock
Both reset methods trigger Factory Reset Protection (FRP), Google’s anti-theft feature. After the wipe, the Realme 13 Pro will ask you to sign in with the Google account that was on the device before the reset. If you do not know those credentials, you can be locked out of setup, so always remove your Google account or confirm the password before resetting. If you are wiping a lost or remote device instead, Google’s Find My Device reset can erase it over the internet. Should you ever need the desktop tools to re-flash or recover, you can download Android USB drivers for a reliable PC connection.
Frequently asked questions
Will a hard reset remove the Google account lock on my Realme 13 Pro?
No. A reset wipes your data but FRP remains tied to the last Google account that was signed in. To avoid being locked out, remove the Google account in Settings before resetting, or have the email and password ready for the setup screen afterwards.
Does a hard reset delete files saved on the internal storage?
Yes. Choosing “Erase all data” or “Format data” wipes apps, settings, photos, videos, and everything on internal storage. Files on a removable card are usually left alone, but back up anything you cannot replace before you begin.
My Realme 13 Pro is stuck on the logo. Which method should I use?
Use Method 2. Because the phone never finishes booting, you cannot reach Settings, so force it off and enter Recovery Mode with the Power and Volume Down buttons, then choose Wipe data to clear the corrupted software.

