If your phone has become slow, keeps freezing, is stuck in a boot loop, or you are about to sell it, a clean wipe is often the fastest fix. This guide walks you through the Oppo A60 hard reset step by step, covering both the menu-based factory reset inside Settings and the button-combo recovery method you can use when the screen will not respond or you are locked out. The Oppo A60 runs ColorOS 14 on top of Android 14, so the paths and key combinations below match that software.
When you need a hard reset
A hard reset erases all user data and returns the phone to its out-of-the-box state. Consider it when:
- The Oppo A60 is frozen, crashing, or stuck on the boot logo.
- You forgot your lock screen PIN, pattern, or password.
- Apps misbehave after an update and a normal restart does not help.
- You are selling, trading in, or giving the phone away.
If you only want to fix a software glitch without wiping everything, try clearing the app cache or using recovery mode to fix your Android phone first. A full reset should be your last resort because it is irreversible. The same general principles apply across brands, which you can read about in our guide to hard reset any Android mobile.
Before you start
Two things matter before any reset. First, charge the battery to at least 50 percent. If the phone powers off mid-wipe, you risk a corrupted system. Second, back up anything you want to keep, because a reset cannot be undone. Sync photos and contacts to your Google account, or follow our walkthrough on how to back up and restore Android devices so your data is safe before you wipe.
Also make sure you know the Google account username and password currently signed in on the device. You will need it to get past the anti-theft lock after the reset, which is explained near the end of this guide.
Method 1 – factory reset from Settings
If the phone still turns on and you can unlock it, this is the cleanest way to perform an Oppo A60 hard reset:
- Open Settings.
- Scroll down and tap Additional Settings (some ColorOS builds label this System Settings).
- Tap Back up and reset.
- Select Reset phone (or Erase all data).
- Choose Erase all data to remove everything, including downloaded apps and personal files.
- Enter your lock screen PIN or password if prompted, then confirm.
The phone will restart, wipe itself, and reboot to the initial setup screen. This can take several minutes, so do not interrupt the process.
Method 2 – hard reset from Recovery
Use this method when the Oppo A60 will not boot normally or you cannot unlock the screen. Recovery mode lets you wipe the device using the hardware buttons.
- Power off the phone completely. If it is frozen, hold the Power button until it shuts down.
- Press and hold the Volume Down and Power buttons together until the Oppo logo appears, then release.
- If a language list appears, choose English, then select Wipe data.
- Confirm with Format data or Wipe data (Factory reset), depending on your recovery version.
- Enter the on-screen verification code if asked, then confirm.
- When the wipe finishes, choose Reboot.
ColorOS recovery is mostly touch-based, so you can tap options directly; if the touch layer is unresponsive, use Volume Up and Volume Down to move and Power to select. The phone will reboot into setup once the wipe completes.
A note on the Google FRP lock
After any factory reset, the Oppo A60 enables Factory Reset Protection (FRP), Google’s anti-theft feature. During setup the phone will ask you to sign in with the Google account that was last used on the device. If you cannot provide those credentials, the phone stays locked, which is why backing up and knowing your account details beforehand is essential. If you are resetting because the device was lost or you simply want to wipe it remotely, you can also use Find My Device from Google to erase it. Never reset a phone you do not own or have permission to wipe.
Frequently asked questions
Will a hard reset remove my SD card and SIM data?
A factory reset wipes the phone’s internal storage. It does not erase your SIM card, and it usually leaves a microSD card untouched unless you specifically choose to format external storage. To be safe, remove the SD card before resetting if you want to keep its contents.
I forgot my Google password after the reset. What now?
You must recover the Google account that was signed in before the wipe. Go to the Google account recovery page on another device, reset the password, then enter the new credentials during setup. There is no legitimate way to bypass FRP without the original account.
My Oppo A60 is not recognized by my computer during reset. Why?
If you are trying to connect the phone to a PC for backup or repair, missing drivers are the usual cause. Install the correct USB drivers from our guide on how to download Android USB drivers, then reconnect the device.

